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Expectation versus reality for payments data monetisation

Identifying the data-led services corporates want Despite the vast amount of payments data that banks sit on, the ability to use it to add value to corporate clients and generate revenue has proved elusive. There is now a concerted effort to address this challenge. Banks are reconceptualising data as a “strategic asset”, and investment in initiatives to monetise payments data has doubled in the past year. But for these to be successful, it is crucial to understand where the concrete opportunities lie, how potential can be translated into action, and the considerations that should be taken into account. A March 2021 global survey conducted by Celent, the leading research and advisory firm focused on technology for financial institutions globally, in partnership with MongoDB and Icon Solutions, shows what corporate clients want from their data-led services, and how companies plan to monetize payment data and support compliance with ISO 20022. In this on-demand panel discussion, we discuss the results of the new primary research. Through interviews with 168 senior bank executives and 217 corporate treasurers and CFOs, the new research delivers fresh insight to better understand respective strategies, pain points and challenges, and the specific services that will enable banks to monetise data. Joining the discussion: Toine van Beusekom, Strategy Director, Payments at Icon Solutions Boris Bialek, Global Head of Enterprise Modernization at MongoDB Kieran Hines, Senior Analyst at Celent Krystle Ritchens, Executive Director, Head of EMEA Payments Industry, Regulatory, and Network at J.P. Morgan Moderated by Ali Paterson, Director at Fintech Finance You can download the research report here. By filling in this form you are agreeing to MongoDB sharing your details with Icon Solutions who participated in this discussion.

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The Decision Maker's Guide to CSP Billing Modernization

Download the white paper today to go from legacy to leader with modern architecture and data management approaches. Billing is an increasingly complex and vital part of the underlying business of communication service providers (CSPs). From operational workloads to customer insights, billing is simultaneously a core business process and a central tenet of the end-customer experience. Both business and customer experience functions share a common trait: They rely on a complete and accurate accounting of the underlying customer base. Collating this customer information, which is crucial for smooth operation and making informed business decisions, is far from trivial. This is largely due to the unique internal systems and data architectures that span across the tens or sometimes hundreds of internal business units at a given CSP. CSPs also have many different product offerings, often under completely different divisions, with each using a different system. In addition, consolidation in the market has resulted in many mergers and acquisitions, with each business bringing its own systems and customers to be integrated. This has driven many large CSPs to begin modernizing and rationalizing their billing functions to embrace modern architectures and data management approaches. When done successfully, this can yield significant improvements in customer experience while at the same time reducing costs — critical in an increasingly competitive marketplace with compressed margins and rising customer expectations.

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