Troubleshooting

This document provides advice for troubleshooting problems with Cloud Manager.

For resolutions to alert conditions, see also Resolve Alerts.

Getting Started Checklist

Fix connectivity, authentication, and agent issues.

Authentication

Fix issues with authentication.

Automation

Fix issues with Cloud Manager automation.

Monitoring

Fix issues with alerts, deployments, and projects.

Backup

Fix issues with backing up and restoring data.

Kubernetes Operator

Fix issues with the MongoDB Enterprise Kubernetes Operator.